Business category
Professional & B2B Services
Professional-service companies often carry high margins but can be fragile when client relationships, expertise, licenses, staff or delivery quality depend on the founder or a few senior people.
Buyer focus
- Map client and key-person concentration
- Normalize owner production and replacement cost
- Test contracts, retention, pipeline and staff capacity
Seller focus
- Move client ownership beyond the founder
- Document recurring or repeat client economics
- Build a credible management and retention plan before market