Standards
Corrections Policy
Transaction guidance can affect important decisions. When a material public error is identified, the priority is to correct the substance rather than defend the original wording.
Correct substantive errors promptly
Errors that could materially change a reader’s understanding should be corrected as soon as reasonably possible.
Distinguish clarification from correction
Improving wording is different from changing a factual or methodological conclusion. Material corrections may warrant a visible note.
Review connected pages
Because the site is intentionally interlinked, a correction to a core concept should trigger review of related business guides, tools and articles.
Keep examples labeled
Illustrative calculations should not be mistaken for client results or universal benchmarks.
Invite specific feedback
Readers and professionals should be able to identify the page and issue clearly so the substance can be reviewed.
Credibility increases when a correction process is visible before a correction is needed.