Professional & B2B Services · Buyer guide

Buying an Insurance Agency business

Published · Reviewed by The Diligence Standard Team · Updated

an Insurance Agency can look attractive on a summary P&L while the operating details underneath it change the cash flow, transferability and capital a buyer will actually own. Diligence should connect the reported earnings to the business-specific drivers that create them.

How the business works

Renewal commissions, retention, carrier relationships, producer ownership and concentration determine value.

Risks to test

  • Producer/client relationships
  • Carrier appointment transfer
  • Book attrition
  • Owner production
  • Commission reconciliation
  • E&O exposure

Evidence to request and reconcile

  • Policy/client book
  • Commission statements
  • Retention cohorts
  • Producer agreements
  • Carrier appointments
  • E&O claims

Decision questions

  • What book follows each producer?
  • Will carrier appointments transfer?
  • What is true retention?
  • How concentrated is revenue?
  • What owner production must be replaced?