E-commerce · Compliance

Used and refurbished goods compliance

Published · Reviewed by The Diligence Standard Team · Updated

Condition claims, warranties, recalls, data wiping, parts and product safety affect resale businesses.

Records to reconcile

  • Acquisition and refurbishment records
  • Condition grading and warranties
  • Recall and data-erasure procedures

Warning signal

Grading is subjective or recalled and data-bearing products are not screened.

Transaction impact

Returns, privacy exposure and unsellable inventory can rise.

Response

Test intake controls, sample units and reserve for unsupported inventory.