E-commerce · Cross Border

International returns

Published · Reviewed by The Diligence Standard Team · Updated

Duties, shipping, refurbishment and disposal can make international returns structurally different from domestic returns.

Records to reconcile

  • Return flows by country
  • Duty recovery and disposal
  • Refund and support cost

Warning signal

International revenue is shown without the full reverse-logistics burden.

Transaction impact

Net contribution by market may be overstated.

Response

Calculate destination-level return economics and isolate uneconomic markets.