E-commerce · Economics

Contribution margin by channel

Published · Reviewed by The Diligence Standard Team · Updated

Amazon, Shopify, wholesale and social commerce can produce very different profit from similar revenue.

Records to reconcile

  • Channel sales and refunds
  • Channel-specific fees and fulfillment
  • Attributed and blended acquisition cost

Warning signal

One low-margin channel creates most growth while consolidated margin hides the mix.

Transaction impact

Sustainable earnings depend on maintaining or changing the channel mix.

Response

Normalize by channel and reflect concentration in valuation and planning.