E-commerce · Evidence
Order-to-payout sample tracing
Published · Reviewed by The Diligence Standard Team · Updated
A trace from individual order through fulfillment, refund status, processor settlement and bank receipt tests whether systems tell the same story.
Records to reconcile
- Order-level export
- Fulfillment and return events
- Processor and bank transaction IDs
Warning signal
Sampled orders disappear, duplicate or change value between systems.
Transaction impact
System-integrity concerns can widen the required review and reduce confidence in reported performance.
Response
Expand the sample, preserve native identifiers and investigate exceptions before extrapolating.