E-commerce · Evidence

Payment processor to bank reconciliation

Published · Reviewed by The Diligence Standard Team · Updated

A sales dashboard becomes stronger evidence only when charges, refunds, disputes, fees, reserves and payouts reconcile to cash received.

Records to reconcile

  • Native processor balance transactions
  • Bank deposits by date and currency
  • Refund, dispute, fee and reserve schedules

Warning signal

Payout totals cannot be bridged to bank receipts or periods shift without explanation.

Transaction impact

Unsupported revenue, restricted cash and post-close liability can change earnings and working capital.

Response

Keep the difference open, request native exports and allocate unresolved pre-close liabilities.