E-commerce · Evidence
Screenshots versus native exports
Published · Reviewed by The Diligence Standard Team · Updated
Screenshots may orient a review but usually lack the completeness, filters and transaction identifiers needed for reconciliation.
Records to reconcile
- Native CSV or API export
- Filter and timezone settings
- Read-only platform access where appropriate
Warning signal
Only cropped screenshots are available or totals change when filters are inspected.
Transaction impact
Confidence remains limited and selective presentation risk increases.
Response
Treat screenshots as leads, request native data and document unavailable evidence.